At Susan Sweet, we strive to provide a seamless and secure shopping experience. Our Payment Policy is designed to ensure transparency and security for every transaction made on our website. Please review the details of our payment policy below:
Accepted Payment Methods
We accept a variety of payment methods to ensure convenience for our customers:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Visa, MasterCard
- PayPal: For fast and secure online payments
- Other Payment Options: We may also accept alternative payment methods depending on your location or specific promotions.
Payment Processing
- All payments are processed securely through trusted payment gateways.
- By placing an order, you authorize Susan Sweet to charge the provided payment method for the full order amount, including applicable taxes and shipping fees.
- Payments will be charged immediately upon completing your order. If there is any issue with payment processing, we will notify you via email and your order may be delayed or canceled.
Sales Tax
- Sales tax will be added to the order total for orders shipped to applicable states or regions, as required by law.
- The tax rate will vary based on your shipping address and will be calculated at checkout.
Currency
- All prices displayed on the website are in USD (United States Dollar) unless otherwise stated.
- If you are ordering from outside the United States, currency conversion fees may apply, depending on your payment provider.
Payment Security
- Susan Sweet employs industry-standard security measures, including SSL encryption, to protect your payment information during the checkout process.
- We do not store or have access to your credit card information after the transaction is completed.
Order Confirmation and Receipt
- Once your payment is processed, you will receive an order confirmation email that includes a summary of your purchase and payment details.
- An electronic receipt will also be provided upon successful payment.
Failed Payments
- If your payment is declined or fails for any reason, we will notify you by email.
- We reserve the right to cancel or delay your order until the payment issue is resolved.
Refunds
- If your order is eligible for a refund, the refund will be processed to the same payment method used for the original purchase.
- Refunds may take several business days to appear in your account depending on your payment provider’s processing times.
Questions?
If you have any questions or concerns regarding our Payment Policy, please don’t hesitate to contact us:
- Email: [email protected]
- Phone: 813-857-0267
- Address: 2034 Maryland Ave NE, Washington, DC 20002, USA
Thank you for shopping with Susan Sweet! We appreciate your trust and look forward to serving you.